Getting started with Fetch

After you've setup a Shopify store and created products with unique SKU's for each variant, integrating with Fetch is a snap. It's free for 14 days and only takes a couple minutes to setup.

(1) Your business name and email address, which is the reply-to for your emails. (2) Your personal Fetch web address used for admin and downloads. (3) The sub-domain of your Shopify account. (4) Finish sign-up by entering admin info and press enter. That's it!

Authorize access to your Shopify account

Immediately after completing sign-up, you'll be taken to your Shopify account for authorization to have read-only access to your data. This is how Fetch receives orders and products.

(1) Fetch is clearly identified as the requestor of access to your shop's data. (2) Fetch is only given order and product data access. (3) You grant access to Fetch and the rest is automatic!

Build your digital inventory

Once you've granted access to your Shopify account, the next step is obvious - add some items! You may import an entire Shopify inventory with one click, or manually input one at a time.

(1) Enter a unique product title, SKU and upload a downloadable file. The SKU must be the same as your Shopify variant SKU. (2) Add multiple items at one time. (3) Reveal another section to input an additional item without waiting until the page reloads.

Attach downloadable products to items

If you've imported products from Shopify or added items without uploading a file, this is the next important step. Your customers won't be able to download items without associated files.

(1) Items are listed alphabetically for easy navigation. (2) Clicking an item title or modify button will open an edit section without refreshing. (3) Permenently removes the item. (4) Items with associate files are clearly marked as such. (5) Available storage space remaining for your plan.

Customize the customer email template

The email template includes information about an order along with unique, time-sensitive links to download files associated with the order. Customize this for a personalized look and feel.

(1) The subject line of the email sent to your customer. (2) Fully modifiable body text with account, customer and order variables. (3) Variable insertion into the subject or body by placing your mouse cursor in either field and clicking any variable link.

Start automatically checking for orders

Until the auto-check option is manually turned on, orders will not be received into Fetch unless you manually do so. This provides you time to add/import items and upload the necessary files.

(1) The site title and email address, which is the reply-to for emails sent from Fetch. (2) Your Shopify domain. (3) Automatically check for new orders and send download emails to customers. (4) Specify how long links remain active before expiring.

Manage all your placed orders

Once you've configured your site and enabled auto-check, any orders placed through your Shopify store will automatically be displayed in Fetch with order details and download statistics.

(1) View current or expired orders. (2) Integrated help ("Assistant") on every page of the admin. (3) Order details are shown by expanding each row when clicking the item title. (4) Permenently remove or re-open an order by resending. (5) Manually check for new orders.

Make cash income through referrals

You can earn cash by referring people to Fetch! We pay a generous 50% commission of the first month for every paying account your refer. Earnings are paid through PayPal once per month.

(1) Recent and total referrals. (2) The account type your referral signed up for. (3) Grand total for every account your referred. (4) Detailed information and stats for the 10 most recent referrals. (5) PayPal email address so we can deposit your earnings.