The agreement for using FetchApp.

By using the FetchApp website or the FetchApp service, you agree to be bound by these terms of service.

We may update and change these terms from time to time. New features that add to or enhance the service are covered by the same terms. Continued use of the service after a change means you accept it. The current version is always at this address, and the date at the top of the page is when it last changed.

Violating any of the terms below can result in your account being terminated. FetchApp prohibits the conduct and content described here, and you understand that we cannot be responsible for conduct or content that other people put on the service. You use the service at your own risk.

You can reach your FetchApp account data through the API. Any use of the API, including use through a third-party product that connects to FetchApp, is covered by this agreement plus the terms in this section.

You understand and agree that FetchApp is not liable for any direct, indirect, incidental, special, consequential or exemplary damages, including damages for lost profits, goodwill, use, data or other intangible losses, even where we have been advised that they were possible, arising from your use of the API or of third-party products that use it.

Abuse of the API, or excessively frequent requests, can result in your account’s API access being suspended temporarily or permanently. FetchApp decides at its own discretion what counts as abuse or excessive use, and will make a reasonable attempt to warn the account owner by email first.

We reserve the right to modify or discontinue the API, or any part of it, temporarily or permanently, with or without notice.

You are responsible for cancelling your own account. An email or a phone call is not a cancellation. You can cancel at any time from the account settings in your admin, and support will do it for you if you write from an address on the account.

Uninstalling FetchApp from your cart does not cancel your account. It removes our access to your store, and the subscription carries on until you cancel it.

Cancelling takes effect immediately. If you cancel partway through a paid month you are not charged again.

When you cancel, your account is taken off the paid plan and moved to the free plan, and any future invoice date is cleared. A live Shopify subscription charge is cancelled with Shopify. Your store credentials are cleared and your other cart connections are removed, so nothing further is delivered. Your handle is renamed, which releases the address for someone else to use. The account record is then marked as closed rather than erased.

We keep a cancellation record with the account name, email address, handle and plan so we can answer later billing questions. Because the account is closed rather than erased, support can reopen it if you cancelled by mistake or you come back. If you would rather everything was erased, email [email protected] from an address on the account and ask for erasure. We will tell you what we can remove and what we cannot, and why, and confirm what we have done. How long we keep things →

FetchApp may, at its own discretion, suspend or terminate your account and refuse current or future use of the service, for any reason, at any time. Termination can mean your account is deactivated or deleted and the content in it forfeited. We reserve the right to refuse service to anyone.

We claim no intellectual property rights over the material you put into the service. Your profile and the files you upload remain yours. If you set pages to be shared publicly, you accept that others can view and share that content.

FetchApp does not pre-screen content. We and our designees have the right, though not the obligation, to refuse or remove any content available through the service.

The look and feel of the service is copyright FetchApp, all rights reserved. You may not duplicate, copy or reuse any part of the HTML, CSS or visual design without written permission.

If you find a security problem and tell us before you tell anyone else, we will not pursue legal action against you. That undertaking is conditional on all of the following.

• Test only against an account you own. Do not access, modify or download another customer’s data, files or orders, and stop as soon as you can see that you could.
• No denial of service, no load or stress testing, no automated scanning at a volume that degrades the service for anyone else.
• No social engineering of our staff, our customers or our vendors, and no physical access attempts.
• Report privately to [email protected] with “security” in the subject, and give us a reasonable opportunity to fix it before publishing.
• Do not use the finding to extract payment. There is no bounty programme, we do not negotiate one, and a report conditioned on payment is not a good-faith report.

This clause applies only when you meet all of the conditions above, even where other provisions in these terms prohibit hacking the service. If you do not meet those conditions, this protection does not apply and we reserve every remedy available to us.